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Premier Inn Swanley, Swanley

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From238US$ /night
Check-in
24Apr2025Select date
Check-out
25Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

London Road, Swanley, United Kingdom, BR8 7QD
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Getting around

A list of all available modes of transport

City Center
Swanley400 ft
Airports
London City (LCY) 15.5 mi
London Southend (SEN) 33.7 mi
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi

Room features

  • In-room air conditioning
  • Tea and coffee facilities
  • In-room desk

Bathroom

  • Shared bathroom
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Location

London Road, Swanley, United Kingdom, BR8 7QD
Map view
London Road, Swanley, United Kingdom, BR8 7QD
Nearby
Swanley Full Gospel Church
800 ft
Restaurants
The Rainbow Inn
2500 ft
2 Heathwood Gardens

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
5.8
Location
7.6
Service
7.4
Dining
5.6
Guest reviews
8.2/10
based on 5 reviews
8.2
8.2/10 based on 151 reviews
Grayson
United Kingdom, January  2025
6.6/10

I recently stayed at Premier Inn Swanley for a night, and while the room was decent, my experience at the Beefeater restaurant left a lot to be desired. The staff were friendly and made my stay comfortable, but the breakfast service and food quality were disappointing. Overall, I appreciated the warm atmosphere created by the staff, but I expected more from the dining experience.

Rooms
7.0
The room was standard, clean, and spacious, but it felt a bit outdated.
Service
8.0
The staff were genuinely friendly and helpful, which greatly improved my experience.
Location
7.0
The hotel is conveniently located above the Beefeater restaurant, making it easy to access food.
Dining
5.0
The breakfast was poorly prepared and took a long time to arrive, which was disappointing.
Facilities
6.0
The hotel offered essential amenities, but I faced issues with service during peak times.
Alex
United Kingdom, January  2025
6.2/10

My recent stay at Premier Inn Swanley had its ups and downs. The staff were genuinely friendly and helpful, providing a warm welcome. However, I encountered a noisy room situation, which affected my sleep. Additionally, the breakfast experience was not what I expected, leading to some disappointment overall.

Rooms
5.0
I had a very noisy room, likely due to the corridor or store room above, which disrupted my sleep at night.
Service
6.0
The reception team was friendly and efficient, though I felt that some staff at breakfast seemed distracted and less attentive to the food options.
Location
8.0
The location was great for my needs, being well-situated for local attractions and easy access to transport links.
Dining
5.0
Breakfast options were disappointing, as I expected a cooked meal but found mostly continental items available instead.
Facilities
6.0
The room was clean and had a decent shower, but the Wi-Fi service was not worth relying on during my stay.
Benjamin
United Kingdom, December  2024
7.2/10

I enjoyed my stay at Premier Inn Swanley, especially because of the friendly and accommodating staff. They really went above and beyond to assist me when I had a few issues. However, I did have some drawbacks, like the lack of air conditioning and a less-than-comfortable bed that affected my sleep.

Rooms
6.0
The room was spacious and clean, although I encountered a few maintenance issues. The bathroom bin wasn't emptied and air conditioning wasn't effective on a hot evening. It wasn't the restful experience I hoped for.
Service
10.0
The staff members, like Louisa, Fiona, and Leanne, were incredibly helpful. They made my experience much more enjoyable by quickly resolving issues, and I felt really supported during my stay.
Location
8.0
The location is great, close to shops and the train station. Easy to find and convenient for my plans, I appreciated not having to travel far.
Dining
7.0
I found breakfast to be a highlight. The English breakfast was fresh and tasty, though dinner was a mixed experience with limited menu options and some dishes underwhelming.
Facilities
5.0
I appreciated the parking availability, but the room facilities needed some refurbishment. Worn carpets and the issue with the bathroom sink were disappointing.
Andrew
United Kingdom, October  2024
5.8/10

My stay at Premier Inn Swanley was a mixed bag. The hotel was clean and had a comfortable bed, but I noticed several maintenance issues that detracted from the experience. The staff, however, were friendly and helpful, which made a difference to my overall impression.

Rooms
6.0
The room was reasonably clean but showed signs of neglect with scuffs on the walls and a broken doorstop. The mattress felt quite hard during my stay, which was disappointing.
Service
8.0
The reception staff, especially Jade, were very helpful and responsive to my concerns, which I appreciated. They went out of their way to address issues, showing genuine care for guests.
Location
8.0
The hotel's location is quite convenient, being close to transport links and local shops, which I found to be a major plus for getting around.
Dining
6.0
Breakfast was at the attached Beefeater restaurant, but I found it a bit underwhelming with burnt sausages and hard fried eggs on both days of my stay, which was a letdown.
Facilities
7.0
I did appreciate the availability of parking spaces, although they filled up quickly, which could be a hassle during busy times.
Elizabeth
United Kingdom, October  2024
7.0/10

My stay at Premier Inn Swanley was far from what I expected. The check-in process was smooth and the staff were friendly, which was a positive. However, I encountered significant issues with my room. including maintenance problems and a lack of essential items. Overall, the experience didn't live up to the standard I'd hoped for, largely due to unexpected room conditions.

Rooms
5.0
The room had significant maintenance issues. such as no shower curtain and unpleasant odors, which significantly affected my comfort.
Service
5.0
While the staff were friendly and tried to assist, the issues I faced with the room remained unresolved during my stay.
Location
7.0
The hotel's location is convenient for accessing local attractions and transport links, which was one of the better aspects of my visit.
Dining
5.0
Dining options were limited, and the service at the Beefeater restaurant next door was disappointing during my stay.
Facilities
5.0
The hotel facilities showed signs of wear and tear. and several amenities I expected were lacking or not functioning properly.
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Rooms and Guests2 Guests, 1 Room