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Premier Inn Swanley, Swanley
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Key details
About the Hotel
London Road,
Swanley,
United Kingdom,
BR8 7QD,
Kent
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Getting around
A list of all available modes of transport
City Centre
Swanley100 m
Airports
London City (LCY)
24.9
km
London Southend (SEN)
54.2
km
Bus
Bus stop100 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Pleasant Dining Experience
“I had a fantastic experience dining at the adjacent Beefeater. The food was delivered quickly, fresh, and hot, which made my meals enjoyable throughout my stay.” view full review
Comfortable Sleep
“The bed in my room was incredibly comfortable, allowing me to enjoy a great night's sleep. I was pleasantly surprised by how well I rested during my visit.” view full review
Well-equipped Bathroom
“The bathroom was clean and well-maintained. I appreciated the presence of shower gel and towels, making my stay more convenient and comfortable.” view full review
Spacious and Clean Room
“My room was spacious and offered all the necessary amenities for a pleasant stay. The cleanliness was notable, which added to my overall satisfaction.” view full review
General
Non-smoking rooms
Wi-Fi
Room features
In-room air conditioning
Tea and coffee facilities
In-room desk
Bathroom
Shared bathroom
Show more
Location
London Road,
Swanley,
United Kingdom,
BR8 7QD,
Kent
Map view
London Road,
Swanley,
United Kingdom,
BR8 7QD,
Kent
City landmarks
Park
Swanley Park
1.0
km
St Mary Cray Hockenden
760 m
Hilda May Avenue
White Oak Leisure Centre
1.4
km
Sandy Lane
Bannatyne Health Club & Spa
2.4
km
Golf Course
Birchwood Park Golf Centre
930 m
The Gemstone Factory
950 m
Garden
Ruxley Manor Garden Centre
1.7
km
Birchwood Park Golf Club
2.0
km
North Cray Road
Foots Cray Meadows
3.5
km
Shopping Area
Swanley Square Shopping Centre
1.7
km
Elim Christian Centre
1.3
km
Church
St Mary's Church
1.3
km
Garden
Hall Place and Gardens
4.8
km
Holy Apostles
1.3
km
St Peter
1.7
km
Coal tax obelisk
1.5
km
Pedham Place Golf Centre
1.6
km
Christ Apostolic Church
1.7
km
Church
Hextable Methodist Church
1.7
km
Church
St Peter's Church
1.7
km
Bexley Heath Golf Club
1.7
km
Lullingstone Lane
Eagle Heights Wildlife Foundation
4.6
km
Full Gospel Church Alfan Lane
1.8
km
Coal tax post
1.8
km
Hurricane
1.8
km
Colin Dibsdall
1.9
km
Cray Valley Golf Club
2.5
km
Christ Church Centre
2.0
km
Nearby
Swanley Full Gospel Church
220 m
Restaurants
The Rainbow Inn
750 m
2 Heathwood Gardens
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
5.8
Location
7.6
Service
7.4
Dining
5.6
Guest reviews
8.2/10
based on 5 reviews
8.2
8.2/10 based on 151 reviews
Grayson
United Kingdom,
January
2025
6.6/10
I recently stayed at Premier Inn Swanley for a night, and while the room was decent, my experience at the Beefeater restaurant left a lot to be desired. The staff were friendly and made my stay comfortable, but the breakfast service and food quality were disappointing. Overall, I appreciated the warm atmosphere created by the staff, but I expected more from the dining experience.
Rooms
7.0
The room was standard, clean, and spacious, but it felt a bit outdated.
Service
8.0
The staff were genuinely friendly and helpful, which greatly improved my experience.
Location
7.0
The hotel is conveniently located above the Beefeater restaurant, making it easy to access food.
Dining
5.0
The breakfast was poorly prepared and took a long time to arrive, which was disappointing.
Facilities
6.0
The hotel offered essential amenities, but I faced issues with service during peak times.
Alex
United Kingdom,
January
2025
6.2/10
My recent stay at Premier Inn Swanley had its ups and downs. The staff were genuinely friendly and helpful, providing a warm welcome. However, I encountered a noisy room situation, which affected my sleep. Additionally, the breakfast experience was not what I expected, leading to some disappointment overall.
Rooms
5.0
I had a very noisy room, likely due to the corridor or store room above, which disrupted my sleep at night.
Service
6.0
The reception team was friendly and efficient, though I felt that some staff at breakfast seemed distracted and less attentive to the food options.
Location
8.0
The location was great for my needs, being well-situated for local attractions and easy access to transport links.
Dining
5.0
Breakfast options were disappointing, as I expected a cooked meal but found mostly continental items available instead.
Facilities
6.0
The room was clean and had a decent shower, but the Wi-Fi service was not worth relying on during my stay.
Benjamin
United Kingdom,
December
2024
7.2/10
I enjoyed my stay at Premier Inn Swanley, especially because of the friendly and accommodating staff. They really went above and beyond to assist me when I had a few issues. However, I did have some drawbacks, like the lack of air conditioning and a less-than-comfortable bed that affected my sleep.
Rooms
6.0
The room was spacious and clean, although I encountered a few maintenance issues. The bathroom bin wasn't emptied and air conditioning wasn't effective on a hot evening. It wasn't the restful experience I hoped for.
Service
10.0
The staff members, like Louisa, Fiona, and Leanne, were incredibly helpful. They made my experience much more enjoyable by quickly resolving issues, and I felt really supported during my stay.
Location
8.0
The location is great, close to shops and the train station. Easy to find and convenient for my plans, I appreciated not having to travel far.
Dining
7.0
I found breakfast to be a highlight. The English breakfast was fresh and tasty, though dinner was a mixed experience with limited menu options and some dishes underwhelming.
Facilities
5.0
I appreciated the parking availability, but the room facilities needed some refurbishment. Worn carpets and the issue with the bathroom sink were disappointing.
Andrew
United Kingdom,
October
2024
5.8/10
My stay at Premier Inn Swanley was a mixed bag. The hotel was clean and had a comfortable bed, but I noticed several maintenance issues that detracted from the experience. The staff, however, were friendly and helpful, which made a difference to my overall impression.
Rooms
6.0
The room was reasonably clean but showed signs of neglect with scuffs on the walls and a broken doorstop. The mattress felt quite hard during my stay, which was disappointing.
Service
8.0
The reception staff, especially Jade, were very helpful and responsive to my concerns, which I appreciated. They went out of their way to address issues, showing genuine care for guests.
Location
8.0
The hotel's location is quite convenient, being close to transport links and local shops, which I found to be a major plus for getting around.
Dining
6.0
Breakfast was at the attached Beefeater restaurant, but I found it a bit underwhelming with burnt sausages and hard fried eggs on both days of my stay, which was a letdown.
Facilities
7.0
I did appreciate the availability of parking spaces, although they filled up quickly, which could be a hassle during busy times.
Elizabeth
United Kingdom,
October
2024
7.0/10
My stay at Premier Inn Swanley was far from what I expected. The check-in process was smooth and the staff were friendly, which was a positive. However, I encountered significant issues with my room. including maintenance problems and a lack of essential items. Overall, the experience didn't live up to the standard I'd hoped for, largely due to unexpected room conditions.
Rooms
5.0
The room had significant maintenance issues. such as no shower curtain and unpleasant odors, which significantly affected my comfort.
Service
5.0
While the staff were friendly and tried to assist, the issues I faced with the room remained unresolved during my stay.
Location
7.0
The hotel's location is convenient for accessing local attractions and transport links, which was one of the better aspects of my visit.
Dining
5.0
Dining options were limited, and the service at the Beefeater restaurant next door was disappointing during my stay.
Facilities
5.0
The hotel facilities showed signs of wear and tear. and several amenities I expected were lacking or not functioning properly.